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Pokom7 Privacy Policy — Your Data, Our Responsibility

Everything about how your personal data is collected, stored, and used at pokom7 — explained here in clear, straightforward terms.

Last Updated: January 2026 Language: English GDPR Compliant
Table of Contents

ℹ️ Notice: By using pokom7, you agree to this Privacy Policy. If you have any questions about this policy, support@pokom7.comto get in touch.

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1. Introduction
Core Purpose of the pokom7 Privacy Policy

Pokom7 is a trusted online betting and gaming platform in Bangladesh. We believe every member's personal data is a valuable asset, and protecting it is our responsibility. This Privacy Policy ("Policy") explains how pokom7 collects your information, why it is retained, and when or with whom it may be shared.

Our Privacy Policy aligns with international data protection standards. We never sell your personal information to third parties or share it unnecessarily without your consent. This policy applies to all pokom7 services, websites, and mobile applications.

Your privacy is a commitment we take seriously — not just on paper, but in practice. At every step, we ensure your data is used only for its intended purpose and kept fully secure.

✅ This Privacy Policy may be updated at any time. For significant changes, you will be notified in advance via your registered email.

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2. What Types of Data We Collect
Detailed Description of Collected Data

Collecting certain personal information is essential for pokom7 to deliver its services. We only gather the data necessary to maintain service quality and meet our legal obligations.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address, residential address Account Verification & Communication
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser information Security Assurance & Service Improvement
Usage Data Gaming history, betting patterns, login times Personalized Experience & Responsible Gaming

Automatically collected information: When you use pokom7, certain information is collected automatically. This includes cookies, log files, device identifiers, and browsing patterns. This data is used to improve site functionality and ensure security.

⚠️ Your password is never stored in plain text. All passwords are stored as encrypted hashes that even pokom7 staff cannot read.

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3. How Your Data Is Used
How Your Collected Data Is Used

Pokom7 uses your information for the following purposes. Each purpose is necessary to ensure service quality or meet legal obligations:

  • Account Management: To handle registration, login, KYC verification, and account security.
  • Payment processing: To process deposits and withdrawals securely and maintain transaction records.
  • Customer Support: To resolve issues, answer questions, and provide support.
  • Security & Fraud Prevention: To detect unusual activity and keep your account secure.
  • Responsible Gaming: To analyze gaming patterns, identify potential addiction risks, and offer support.
  • Personalization: To suggest promotions and offers tailored to your preferences.
  • Legal Obligations: To meet the requirements of government and regulatory bodies.
  • Contact: To send important updates, policy changes, and promotional messages.

✅ You can unsubscribe from marketing emails or SMS at any time. Only essential account-related messages will continue to be sent.

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4. Data Sharing Policy
Who We Share Data With and When

Pokom7 never sells your data. However, limited information may be shared with select third parties in specific situations necessary to operate our services:

  • Payment Processors: Necessary information is shared to process transactions via bKash, Nagad, Rocket, and similar services.
  • Identity Verification Services: With accredited verification bodies for the KYC process.
  • Technology partners: Those who manage servers or software to ensure site security and functionality.
  • Legal reasons: In response to lawful requests from government agencies, courts, or regulatory authorities.

All third-party partners are contractually bound to uphold our privacy standards. They receive only the information needed for their specific role — nothing more.

  • pokom7 never sells your data.
  • Personal information is never shared with advertisers.
  • Not shared with any unauthorized third parties.
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5. Cookie Policy
What Cookies Are and How They Are Used

Cookies are small text files stored in your browser. pokom7 uses cookies to improve its services and personalize your experience.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens, core site functionality Deleted at end of session
Functional Cookies Language preferences, display settings, user preferences Up to 1 year
Analytics Cookies Page visits, user behavior analysis Up to 6 months
Security Cookies Fraud detection, multiple login identification Up to 30 days

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

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6. Data Security Measures
How Your Data Is Kept Secure

Pokom7 uses industry-standard security measures to keep your data safe. Our security framework operates on the following layers:

  • SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
  • AES-256 Encryption: Stored sensitive data is protected with the highest level of encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • 24/7 Security Monitoring: Unusual activity is detected and blocked in real time.
  • Regular Security Audits: Regular security audits conducted by independent third-party experts.
  • Access Control: Only authorized staff can access specific data.

ℹ️ In the event of a data breach, affected members will be notified by email within 72 hours and prompt remedial action will be taken.

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7. Data Retention Period
How Long We Retain Your Data

Pokom7 does not retain data longer than necessary. Retention periods for each data type are determined based on specific purposes and legal requirements:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction records 7 years Financial Regulatory Requirements
KYC documents 5 years after account closure AML Regulations
Customer Support Messages 3 years Dispute Resolution
Cookie Data 6 months to 1 year Service Improvement
Marketing Preferences Until unsubscribe Communication Consent

Once the retention period expires, your data is securely deleted or anonymized so that your identity can no longer be identified in any way.

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8. Your Rights
Your Control Over Your Data

As a pokom7 member, you have a number of important rights over your own data. We respect these rights and make them easy to exercise:

Right to Access
The right to know what information we hold about you.
Right to Rectification
The right to correct inaccurate or outdated information.
Right to Erasure
The right to request deletion of your data under certain circumstances.
Right to Restrict Processing
The right to restrict data processing in certain circumstances.
Right to Data Portability
The right to receive your data in a structured, portable format.
Right to Object
The right to object to your data being used for marketing or profiling purposes.

To exercise these rights, support@pokom7.comto send us an email. We will respond within 30 days. Additional information may be requested to verify your identity.

✅ In cases where legal obligations apply, certain data may not be fully deleted. You will be informed of the detailed reasons if this occurs.

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9. Child Protection Policy
Our Commitment to Protecting Minors

Pokom7 strictly does not provide any services to individuals under the age of 18. We treat the privacy and protection of minors as our highest priority.

  • pokom7 does not knowingly collect data from anyone under the age of 18.
  • Any account found to belong to a minor is closed immediately.
  • Any data related to minors is permanently deleted.

If you believe a minor is using pokom7, please support@pokom7.comand we will take prompt action.

⚠️ A note for parents: Please use parental control software on your child's device to prevent access to betting sites.

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10. Contact & Complaints
How to Contact Us About Privacy

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated Data Privacy Team:

Contact Methods Description Response Time
Email support@pokom7.com 24–48 hours
Live Chat Chat icon at the bottom right corner of the site Instant (24/7)
Privacy Request Send an email with the subject line "Privacy Request" Within 30 days

If you're unsatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.

Why Trust Us

Our Commitment to Your Privacy

Pokom7 doesn't just follow the rules — we genuinely invest in protecting your data.

Maximum Encryption
Every data transfer and storage is secured using AES-256 and SSL/TLS encryption — banking-grade security standards.
Data Is Never Sold
Your personal data is never sold to advertisers or third parties. This is a commitment we will never compromise on.
Your Data, Your Control
View, correct, or request deletion of your data at any time. Your information belongs to you.
24/7 Security Monitoring
Our automated system monitors your account around the clock. Any unusual activity triggers an immediate alert.
Transparent Policy
No hidden terms. This Privacy Policy is written in plain language so every member can easily understand it.
Fast-Response Support
Our dedicated privacy team responds to any privacy-related concerns within 48 hours.
Frequently Asked Questions

Questions about the Privacy Policy

Here are answers to the most frequently asked questions from our members.

No, never. pokom7 does not sell your personal data to third parties under any circumstances. Only essential partners required for service operations may receive limited data, and they are bound by our privacy policy.

Send an email to support@pokom7.com with the subject "Data Access Request". After verifying your identity, we will send you a copy of all data we hold about you within 30 days.

Due to legal obligations, certain data is retained for a specified period after account closure — transaction records for 7 years and KYC documents for 5 years. After these periods, all data is permanently deleted.

Click the "Unsubscribe" link at the bottom of any marketing email, or let us know at support@pokom7.com. Please note that important account-related messages will continue to be sent.

For significant changes, you will be notified in advance via your registered email. The "Last Updated" date at the top of this page is always kept current. We recommend checking this page regularly.

Play Safe, Play with Confidence

Your information is completely secure at pokom7. Register now and join Bangladesh's most trusted betting platform.

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