📋 Legal Documents

Pokom7 Terms & Conditions — The Complete Guide for Members

Please read these Terms & Conditions carefully before using pokom7. All information regarding accounts, betting, payments, and responsible gaming is clearly outlined here.

Last Updated: January 2026 Language: Bengali Version 3.2

⚠️ Important Notice: By registering an account or using any service on pokom7, you are deemed to have read and accepted these Terms & Conditions in full. If you object to any provision, please refrain from using the platform.

Pokom7 is a trusted online betting and gaming platform in Bangladesh. These Terms & Conditions ("Terms") form a legal agreement between pokom7 and its members. Please read these Terms in full before using any pokom7 service.

These terms have been written in plain language so our members in Bangladesh can easily understand them. We've aimed to present everything clearly, without hidden clauses or complex legal jargon. If you still have questions, please don't hesitate to reach out to our support team.

Pokom7 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after an update constitutes acceptance of the revised terms.

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1. General Terms
The Foundation of Using pokom7

Pokom7's services are available to individuals aged 18 and above only. Account registration by minors is strictly prohibited, and any such accounts will be closed immediately.

By registering with pokom7, you confirm that:

  • You are at least 18 years of age.
  • You are registering with your own name and personal details.
  • All information you provide is truthful and accurate.
  • You have read and accepted these Terms & Conditions in full.
  • Online gaming is legally permitted in your jurisdiction.

Pokom7 reserves the right to reject any registration request without providing a reason. Similarly, pokom7 reserves the right to close any existing account found to be in violation of these terms.

⚠️ Opening an account on someone else's behalf or using another person's information is considered fraud. All balances in such accounts will be permanently forfeited.

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2. Account & Registration
Account Registration & Management Rules

Each person may register only one account on pokom7. Multiple accounts are strictly prohibited. If duplicate accounts are detected, all of them will be closed and any bonuses or winnings may be forfeited.

Account Verification: pokom7 follows a KYC (Know Your Customer) process. Identity verification may be required in the following cases:

  • Before Your First Withdrawal
  • For large-value transactions
  • When unusual activity is detected on an account
  • When the system flags automatically

Account Security: Keep your password and login credentials confidential. Members are solely responsible for any unauthorized use of their account. If you notice any suspicious login activity, contact support@pokom7.com immediately.

✅ Keep two-factor authentication (2FA) enabled to secure your account. It adds an extra layer of protection.

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3. Deposits & Withdrawals
Transaction Rules & Limits

Pokom7 supports Bangladesh's most popular mobile banking methods. All deposits and withdrawals must comply with the following rules:

Method Minimum Deposit Minimum Withdrawal Processing Time
BKash ৳200 ৳500 1–5 minutes
Nagad ৳200 ৳500 1–5 minutes
Rocket ৳300 ৳500 5–15 minutes
Bank Transfer ৳1,000 ৳1,000 1–24 Hours

Key Conditions:

  • Deposits must be made from a mobile banking number registered in your own name.
  • Withdrawals will only be processed to the same payment method used for the original deposit.
  • Wagering requirements must be met before withdrawing any bonus balance.
  • pokom7 may place withdrawals on hold until verification is complete.

🚫 Deposits or withdrawals through third parties are strictly prohibited. Any such transaction detected will result in immediate account suspension.

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4. Bonuses & Promotions
Bonus Eligibility & Usage Terms

Pokom7 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the relevant promotion page. General bonus rules are as follows:

  • The welcome bonus is for new members only and can be claimed once per person.
  • Most bonuses carry a wagering requirement of 10x to 30x.
  • Bonuses must be claimed within a specified timeframe — they expire once the deadline passes.
  • Multiple bonuses cannot be combined at the same time unless explicitly stated otherwise.

A bonus will be forfeited if:

  • Claiming bonuses from multiple accounts.
  • Evidence of bonus abuse is found.
  • A withdrawal is attempted before the wagering requirements have been met.
  • If the wagering conditions are not met within the specified period.
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5. Betting Rules
General Betting Rules

The following general rules apply to all betting on pokom7. Individual game categories may also have their own specific rules.

Bet Acceptance: A bet is considered final only once it has been confirmed by the system. If a bet fails to go through due to a network issue, it will be treated as void and the stake will be refunded.

Match Cancellation or Postponement:

  • If an event is cancelled, stakes are generally refunded.
  • If the match does not resume within 48 hours, the bet will be considered void.
  • Bets will be settled after the official result is announced.

Odds Changes: Once a bet is confirmed, the odds will remain fixed regardless of any subsequent changes. However, real-time odds apply for live betting.

✅ The maximum single bet amount at pokom7 may vary by event. Bets exceeding the maximum limit specified in the system will not be accepted.

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6. Prohibited Activities
Strictly Prohibited Activities

The following activities are strictly prohibited to protect the integrity of pokom7's services. Any violation will result in permanent account closure:

  • Registration using fraudulent or false information.
  • Managing multiple accounts under the same person.
  • Bonus system abuse.
  • Automated betting using software or bots.
  • Exploiting system vulnerabilities or hacking.
  • Money laundering or the use of illegally obtained funds.
  • Unauthorized access to another member's account.
  • Match fixing or account sharing.

🚨 If any of the above violations are confirmed, the full balance of the account in question will be forfeited and legal action may be taken if necessary.

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7. Responsible Gaming
For Safe & Responsible Entertainment

Pokom7 believes entertainment should never become a problem. That's why we take responsible gaming seriously. Every member can access the following tools from their account:

  • Deposit Limit: Setting daily, weekly, or monthly deposit limits.
  • Betting Limits: Setting a maximum bet amount per bet or per day.
  • Cooling-Off Period: Taking a break from gaming for a set period (7 to 90 days).
  • Self-Exclusion: Option to suspend or permanently close your account.
  • Reality Check: Reminders for how long you've been playing.

If you feel that gaming is having a negative impact on your life, contact our support team right away. We're ready to provide the help you need.

✅ To learn more, visit our Responsible Gaming Visit the page.

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8. Privacy & Data Protection
How Your Personal Information Is Used

Pokom7 places the highest priority on protecting its members' personal information. Data collected at registration is used solely for the following purposes:

  • Account verification and management.
  • Transaction processing and security verification.
  • Providing customer care and support.
  • Fulfillment of legal obligations.
  • Fraud prevention and security assurance.

Pokom7 never sells members' personal information to third parties. However, information may be disclosed when required by law or upon request from a regulatory authority.

For more details, visit our Privacy Policy page.

9. Account Closure & Suspension
Account Closure: Reasons & Process

Account closure initiated by the member: Any member may request account closure at any time by emailing support@pokom7.com. The account will be closed within 48 hours of receiving the request. Please withdraw any valid balance before closure.

Account closure initiated by pokom7: pokom7 may suspend or permanently close an account in the following circumstances:

  • For violations of these Terms & Conditions.
  • False or inaccurate information has been provided.
  • If fraudulent activity is detected.
  • Accounts inactive for an extended period (over 12 months).

⚠️ If your account is closed due to a breach of these Terms, your remaining balance may not be refunded. Always play by the rules.

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10. Changes to Terms & Conditions
Update & Amendment Policy

Pokom7 reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes by email or SMS.

Continued use of the platform after any changes are made constitutes acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you disagree with any updated terms, please contact our support team or request account closure before the changes take effect.


Why pokom7 Is Trustworthy

Our Commitment

Pokom7 is committed to the principles of transparency, security, and fairness.

100% Secure Transactions
Every transaction is secured with SSL encryption and advanced security technology. Your funds and personal information are completely safe.
Full Transparency
Terms & Conditions are written in clear, plain language. No hidden charges or vague clauses — what you see is what you get.
Fair Play Guaranteed
We use an RNG-certified game engine. Every outcome is completely unbiased and verifiable.
24/7 Customer Support
Our support team is always here to help with any issue. Assistance is available via live chat, email, and phone.
Fast Payments
Withdraw via bKash and Nagad in just 1–5 minutes. Fast, hassle-free payment processing.
Responsible Gaming
Limit setting, self-exclusion, and cooling-off period options. Your well-being always comes first.

General Questions

Questions About Terms & Conditions

Here are answers to the questions our members ask most.

You must be at least 18 years old to register and use any service on pokom7. Any account found to belong to a minor will be closed immediately and all balances will be forfeited.

For example, if you receive a ৳1,000 bonus and the wagering requirement is 10x, you must place a total of ৳10,000 in bets before withdrawing the bonus funds. The wagering requirement for each bonus is clearly listed on the promotion page.

Withdrawals via bKash and Nagad are typically processed within 1 to 5 minutes. First-time withdrawals or larger amounts may take slightly longer for verification.

For significant changes, members will be notified via their registered email or by SMS. The date of the latest update is always displayed at the top of this page.

Email support@pokom7.com to request account closure. The process will be completed within 48 hours. Please withdraw any remaining valid balance before closure.

Got the rules? Start playing now.

Now that you have a clear understanding of pokom7's terms and conditions, go ahead and register to enjoy the best betting experience in Bangladesh.

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